AffordableMTD is a product of Nesbitt Web Ltd, company number 09417982, registered in England and Wales at 27 Old Gloucester Street, London, WC1N 3AX.

For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), Nesbitt Web Ltd is the Data Controller for personal data collected through affordablemtd.com.

Questions about this policy: info@nesbittweb.com


Data We Collect and Why

Category Data Source
Account Email address, password (hashed), account creation date You provide this on registration
Tax identity National Insurance number, Unique Taxpayer Reference (UTR), tax year You provide this; used to connect to your HMRC account via OAuth
Business data Business name, business type (self-employment / property), business ID Retrieved from HMRC's Business Details API after you authorise the connection
Financial data Income and expense figures you enter or import via CSV/spreadsheet You provide this directly
HMRC tokens OAuth access and refresh tokens for your HMRC account Issued by HMRC after you authorise the connection; stored encrypted (AES-256-GCM)
Fraud prevention IP address, browser type and version, screen resolution, device time zone, and other headers required by HMRC's fraud prevention specification Collected automatically from your browser when you submit data to HMRC
Usage data Pages visited, time on page, errors encountered Collected automatically via our hosting infrastructure
Payment data Subscription status, payment date. We do not store card numbers — these go directly to Stripe Stripe (our payment processor)

How We Use Your Data

We use your data only to:

  • Provide the Service — connect to HMRC on your behalf, submit quarterly updates, and display your obligations and submission history
  • Process your subscription payment via Stripe
  • Send transactional emails — account confirmation, subscription receipts, and upcoming deadline reminders
  • Comply with HMRC's fraud prevention header requirements (see below)
  • Diagnose bugs and improve the Service
  • Meet our legal and regulatory obligations
We do not sell your data. We do not use your data for advertising or behavioural tracking. We do not share your financial data with any third party except HMRC.

HMRC Connection and Fraud Prevention Headers

When you authorise AffordableMTD to connect to HMRC on your behalf, we act as an MTD-registered software provider under HMRC's Making Tax Digital programme. This involves:

  • Storing OAuth tokens that allow us to call HMRC's APIs on your behalf. These are encrypted at rest and in transit. You can revoke this access at any time via your HMRC Business Tax Account.
  • Sending fraud prevention headers with every API call to HMRC. HMRC requires all MTD software providers to transmit device and connection data (IP address, browser fingerprint, screen dimensions, time zone, and similar) as part of their fraud detection framework. This is a mandatory requirement — we cannot submit data to HMRC without it.
HMRC's fraud prevention data is transmitted to HMRC and is subject to HMRC's own privacy notices. We do not use this data for any other purpose.

Your income and expense data is transmitted to HMRC when you make a quarterly submission. Outside of this, your financial data is stored only in our database and is not shared with any other party.



Who We Share Data With

We use the following sub-processors to operate the Service. All are bound by data processing agreements and comply with UK GDPR.

Vercel
Hosting & infrastructure
Hosts the AffordableMTD application. Your data is stored and processed on Vercel's infrastructure in the UK.
Vercel Privacy Policy →
Supabase
Database & authentication
Stores your account data, financial records, and HMRC tokens (encrypted). Supabase operates on AWS infrastructure; we use a region within the UK. Supabase is GDPR-compliant and offers a Data Processing Agreement.
Supabase Privacy Policy →
Stripe
Payment processing
Processes subscription payments. Stripe receives your payment card details directly — we never see or store card numbers. Stripe is PCI-DSS Level 1 certified.
Stripe Privacy Policy →
Anthropic
AI processing
Processes certain data to provide AI-assisted features within the Service. Anthropic is a data processor based in the United States. Data transferred to Anthropic is protected by Standard Contractual Clauses (SCCs) under UK GDPR, which are incorporated into Anthropic's Commercial Terms of Service.
Anthropic Privacy Policy →

We do not use any analytics platforms, advertising networks, or remarketing services. We do not use Google Analytics or equivalent.

We may also disclose data where required by law — for example, in response to a valid court order or request from a regulatory authority.

If Nesbitt Web Ltd is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will give you reasonable notice before your data becomes subject to a different privacy policy.


How Long We Keep Your Data

Data Retention period
Account and financial data For the duration of your subscription, plus 90 days after termination or expiry, then deleted
HMRC OAuth tokens Until revoked by you or until your account is deleted
Fraud prevention logs As required by HMRC's data retention requirements (currently up to 7 years)
Payment records 7 years, in line with HMRC's financial record-keeping requirements
Usage/diagnostic data Up to 90 days

If you delete your account, we will delete or anonymise your personal data within 90 days, except where we are required to retain it for legal compliance purposes.


Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate data
  • Erasure — request deletion of your data (subject to legal retention obligations)
  • Restriction — ask us to restrict processing of your data in certain circumstances
  • Portability — receive your data in a structured, machine-readable format
  • Object — object to processing based on legitimate interests
  • Withdraw consent — where processing is based on consent, you may withdraw it at any time (this does not affect the lawfulness of processing before withdrawal)

To exercise any of these rights, email us at info@nesbittweb.com. We will respond within one month. We may ask you to verify your identity before processing your request.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.


Cookies

We use only the cookies necessary to operate the Service:

Cookie Purpose Duration
Session cookie Keeps you logged in during your session Session (deleted when you close your browser)
Auth token Remembers your login if you choose "stay signed in" Up to 30 days

We do not use advertising cookies, tracking pixels, or third-party analytics cookies. You can control cookies through your browser settings, but disabling session cookies will prevent you from logging in.


Children's Privacy

The Service is intended for adults managing their own tax affairs. We do not knowingly collect personal data from anyone under the age of 18. If you become aware that a child has provided us with personal data, please contact us at info@nesbittweb.com and we will delete it promptly.


Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email at least 14 days before they take effect. The "last updated" date at the top of this page will always reflect the current version. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.


Contact Us

For any questions about this Privacy Policy or to exercise your data rights:

Nesbitt Web Ltd
27 Old Gloucester Street, London, WC1N 3AX
Company number: 09417982
info@nesbittweb.com

For complaints: Information Commissioner's Office (ICO)  ·  0303 123 1113

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